National Rollout Program Manager, Greenfield Mobile Operator (GSM) Launch

Description:

  • Coordinated nationwide network build-out of a new Mobile Operator (GSM)

Responsibilities:

  • Agreed and reviewed rollout targets for regions
  • Revised rollout targets per region after budget cuts
  • Provided regular status and progress reports to Senior Management (CEO, CTO)
  • Chaired (up to daily) rollout status review meetings
  • Followed up on measures to get the rollout back on track

Duration:

  • 10 months

Client:

  • ONE, Austria

Program Management Consultant, Mobile Instant Messaging

Description:

  • Program Manager and Coach for the launch of a mobile IM solution

Responsibilities:

  • Coached junior project managers
  • Performed program-wide risk management
  • Implemented program-wide risk management plan
  • Kept sub-projects aligned (T-Mobile Germany, T-Mobile UK, common client development, later T-Mobile Czech Republic, T-Mobile Netherlands)
  • Oversaw system and product tests
  • Liaised with billing teams
  • Prepared the project for various project gates
  • Managed stakeholders and Steering Board

Duration:

  • 12 months

Client:

  • T-Mobile International – Austria

Program Manager, Greenfield Mobile Operator (GSM) Launch

Description:

  • Set up and operated the Program Launch Office

Responsibilities:

  • Built a Program-wide work/deliverable breakdown structure
  • Aligned project plans across the whole program
    • Specific focus on the technical area
    • Also included Marketing, Sales, Customer Care, HR, Finance
  • Gained cross-program WBS/DBS sign-off by all responsible managers
  • Tracked and followed up on program deliverables
  • Re-planned if and when required
  • Handed over to local staff
  • Advised on re-alignments of the master plan
  • Returned to re-evaluate and assess program status
  • Implemented measures to get the program back on track

Duration:

  • 7 months

Client:

  • Orange – Sweden, Denmark

Program Management Consultant, Program Setup and Tracking Toolset

Description:

  • Developed and implemented the Standard Program Tracking Tool

Responsibilities:

  • Gathered requirements from stakeholders
  • Translated requirements into functionality
  • Aligned features with stakeholders
  • Built an MSExcel and MSAccess based solution in a live environment
  • Built and modified reports for senior management
  • Trained local staff
  • Handed solution over to local staff

Duration:

  • 9 months

Client:

  • Orange – UK, Sweden, Thailand, Luxembourg, Slovakia, Netherlands

Program Manager, 3G Greenfield Operator Launch

Description:

  • Implemented and operated a Program Launch Office for a mobile operator start-up

Responsibilities:

  • Built a Program-wide work/deliverable breakdown structure
  • Aligned project plans across the whole Program
    • Specific focus on the technical area
    • Also included Marketing, Sales, Customer Care, Finance
  • Returned to re-evaluate and assess program status
  • Implemented measures to get the program back on track

Duration:

  • 6 months

Client:

  • BT Mobile, Blu – Italy

Program Office Manager, 3G Service Launch

Description:

  • Implemented and operated the company-wide Program Office for the launch of the 3rd generation mobile technology (3G)

Responsibilities:

  • Set up the Program Office
  • Set up governance structure for the program across the company
    • Set up a Steering Board
    • Implemented reporting, escalation, and issue resolution processes
  • Built a program-wide work/deliverable breakdown structure
  • Aligned project plans across the whole program
    • Specific focus on the technical area
    • Also included Marketing, Sales, Customer Care, HR, Finance
  • Gained cross-program WBS/DBS sign-off by all responsible managers
  • Tracked and followed up on program deliverables
  • Re-planned if and when required
  • Handed over to local staff

Duration:

  • 14 months

Client:

  • Orange – UK