Description:

• Implemented and operated the company-wide Program Office for the launch of the 3rd generation mobile technology (3G)

Responsibilities:

• Set up the Program Office
• Set up governance structure for the program across the company
  • Set up a Steering Board
  • Implemented reporting, escalation, and issue resolution processes
• Built a program-wide work/deliverable breakdown structure
• Aligned project plans across the whole program
  • Specific focus on the technical area
  • Also included Marketing, Sales, Customer Care, HR, Finance
• Gained cross-program WBS/DBS sign-off by all responsible managers
• Tracked and followed up on program deliverables
• Re-planned if and when required
• Handed over to local staff

Duration:

• 14 months

Client:

• Orange – UK