By Werner Gerstacker on 2011/04/16
Description:
- Program Manager and Coach for the launch of a mobile IM solution
Responsibilities:
- Coached junior project managers
- Performed program-wide risk management
- Implemented program-wide risk management plan
- Kept sub-projects aligned (T-Mobile Germany, T-Mobile UK, common client development, later T-Mobile Czech Republic, T-Mobile Netherlands)
- Oversaw system and product tests
- Liaised with billing teams
- Prepared the project for various project gates
- Managed stakeholders and Steering Board
Duration:
Client:
- T-Mobile International – Austria
Posted in Program Management Tagged Coaching, Example, Program Management
By Werner Gerstacker on 2011/04/16
Description:
- Evaluated a solution to scan mobile messages for virus infection
Responsibilities:
- Gathered requirements from marketing department (product owner)
- Translated requirements into an RfI document
- Managed evaluation of responses to RfI within the technical teams
- Managed process to shortlist vendors
- Managed workshops with shortlisted vendors
- Prepared project for ‘Go / No Go’ gate
- Wound project down and released resources
Duration:
Client:
- T-Mobile International – UK
Posted in Project Management Tagged Example, Project Management
By Werner Gerstacker on 2011/04/16
Description:
- Evaluated the release and feature upgrade of an existing service
Responsibilities:
- Gathered requirements from marketing departments (product owner)
- Translated requirements into an RfI document
- Managed evaluation of responses to RfI within the technical teams
- Managed process to shortlist vendors
- Managed workshops with shortlisted vendors
- Prepared project for ‘Go / No Go’ gate
- Wound project down and released resources
Duration:
Client:
- T-Mobile International – UK
Posted in Project Management Tagged Example, MIG, Project Management
By Werner Gerstacker on 2011/04/16
Description:
- Set up and operated the Program Launch Office
Responsibilities:
- Built a Program-wide work/deliverable breakdown structure
- Aligned project plans across the whole program
- Specific focus on the technical area
- Also included Marketing, Sales, Customer Care, HR, Finance
- Gained cross-program WBS/DBS sign-off by all responsible managers
- Tracked and followed up on program deliverables
- Re-planned if and when required
- Handed over to local staff
- Advised on re-alignments of the master plan
- Returned to re-evaluate and assess program status
- Implemented measures to get the program back on track
Duration:
Client:
Posted in Program Management Tagged Example, Program Management, Program Office
By Werner Gerstacker on 2011/04/16
Description:
- Developed and implemented the Standard Program Tracking Tool
Responsibilities:
- Gathered requirements from stakeholders
- Translated requirements into functionality
- Aligned features with stakeholders
- Built an MSExcel and MSAccess based solution in a live environment
- Built and modified reports for senior management
- Trained local staff
- Handed solution over to local staff
Duration:
Client:
- Orange – UK, Sweden, Thailand, Luxembourg, Slovakia, Netherlands
Posted in Program Management Tagged Example, Methodology, Program Management
By Werner Gerstacker on 2011/04/16
Description:
- Managed the outsourced development of a J2ME client
Responsibilities:
- Gathered requirements from product owners
- Aligned requirements with all stakeholders (international division, T-Mobile Germany, T-Mobile UK, T-Mobile Czech Republic, T-Mobile Slovakia)
- Ensured that all ‘must have’ requirements could be fulfilled with one single client
- Managed offshore vendor
- Evaluated and gained agreement to development focus (which handset models from which vendors based on which OS and platform)
- Managed optimized rollout path (i.e. in which sequence to have the 30+ clients delivered so that costs could be kept to a minimum)
Duration:
Client:
- T-Mobile International – Germany, UK, Czech Republic, Slovakia
Posted in Project Management Tagged Example, Handset Client, IM, Project Management
By Werner Gerstacker on 2011/04/16
Description:
- Implemented a harmonized Instant Messaging solution
Responsibilities:
- Managed the local technical project team (network and transmission design and implementation, IT & Billing design and implementation, standalone, system and end-to-end tests, operations)
- Aligned the project scope and progress with international requirements
- Delivered into operation in time and on budget
Duration:
Client:
Posted in Project Management Tagged Example, Implementation, Project Management
By Werner Gerstacker on 2011/04/16
Description:
- Enhanced and implemented a Project Management Methodology
Responsibilities:
- Performed a survey of the existing tools
- Evaluated the existing project management process in its environment
- Identified gaps in the existing process
- Defined a ‘quick win’ approach for prioritisation
- Adjusted the existing toolset to meet current requirements
- Mapped the project management process in a process mapping tool
- Supported the process steps with additional ‘How To’ advice (e.g. How to manage risk in a project?)
- Provided additional information from existing project management approaches (e.g. Prince2, PMI, IPMA)
- Advised on potential career paths for project managers
Duration:
Client:
- T-Mobile International – Germany, UK
Posted in Project Management Tagged Example, Methodology, Project Management
By Werner Gerstacker on 2011/04/15
Description:
- Implemented and operated a Program Launch Office for a mobile operator start-up
Responsibilities:
- Built a Program-wide work/deliverable breakdown structure
- Aligned project plans across the whole Program
- Specific focus on the technical area
- Also included Marketing, Sales, Customer Care, Finance
- Returned to re-evaluate and assess program status
- Implemented measures to get the program back on track
Duration:
Client:
Posted in Program Management Tagged Example, Program Management, Program Office
By Werner Gerstacker on 2011/04/15
Description:
- Implemented and operated the company-wide Program Office for the launch of the 3rd generation mobile technology (3G)
Responsibilities:
- Set up the Program Office
- Set up governance structure for the program across the company
- Set up a Steering Board
- Implemented reporting, escalation, and issue resolution processes
- Built a program-wide work/deliverable breakdown structure
- Aligned project plans across the whole program
- Specific focus on the technical area
- Also included Marketing, Sales, Customer Care, HR, Finance
- Gained cross-program WBS/DBS sign-off by all responsible managers
- Tracked and followed up on program deliverables
- Re-planned if and when required
- Handed over to local staff
Duration:
Client:
Posted in Program Management Tagged Example, Program Management, Program Office