Specialist Experience

And here is what we think we can do best:

  • Setting up and running start-up to large-scale multi-national Programme Management operations and methodologies
  • Managing challenging projects in fast-moving environments
  • Developing and customizing programme management methodologies and tools including the TPIMC Programme Tracking Tool
  • Programme & Project Management Trainer and Coach
  • Designing and implementing business processes
  • Network design, optimization and reorganization

Special Attributes

Here is what we think describes us best:

  • Skilled at negotiating the politically-charged and cultural complexities of small to large multi-national companies with dramatically different organizational and international cultures to achieve results.
  • Consulting experience includes U.S., UK, Germany, Austria, Italy, Scandinavia, Slovakia, Czech Republic, Switzerland, Belgium, Netherlands, Luxembourg, as well as coordinating software development and implementation teams in Canada and India.
  • Adept at stepping into situations requiring quick and decisive reorganization and getting critical programmes back on track.
  • Able to pleasantly, diplomatically, but firmly negotiate and influence multiple constituencies to achieve client goals at all levels (including Board level).
  • Highly skilled in the latest IT and Telecoms technologies to manage vendors, technical, operational and marketing departments to achieve the desired product result for customers.
  • Excellent verbal, written and presentational skills at all levels including excellent facilitation skills.

Summary

Our principal, Werner Gerstacker is a highly capable senior IT and Telecoms Management Consultant with specialized experience in managing large corporate-wide programs which are organizationally, operationally and politically complex. With a PMP certification and the credential of a Certified ScrumMaster he has over fifteen years experience in the telecommunications and IT industries with twelve years in launching mobile operators from start-up to fully operational, as well as managing programs in large, multinational organizations. Werner has broad experience in managing ‘across departmental and international borders’ including products and services, network rollout, operations, customer services, billing and human resources.

Having managed the client-side interface to many small vendor organizations, he also understands the specific challenges of dealing with larger clients. With his breadth and depth of experience, Werner is ideally suited to step into any complex, time critical project requiring decisive and effective management.

Werner is a native German speaker, fluent in English with a working knowledge of French; he holds a German passport and a US Green Card.

His education has been officially evaluated as the equivalent of a US MBA.

Our CV

Employment History:

Since 2005: Self-employed at Tech-Pro | Interim Management & Consulting (TPIMC, LLC)

  • An Austria- and US-based firm specialized in program and project management
  • Implementation of the TPIMC Program Tracking Tool allows regular review of the status of all key milestones within a program with minimum impact on existing/ongoing projects

1999 to 2005: Managing Consultant at WFI Consulting (formerly Questus Ltd.):

  • A UK-based firm specializing in operational consulting in the telecommunications industry
  • Clients included Orange (France Telecom), T-Mobile (Deutsche Telekom), British Telecom, Firstmark, Juniper Networks
  • Subject Matter Expert for Program Management
  • Developed the WFI ‘Program Management Methodology for World Class Telecom Operators’

1997 to 1999: Orange Austria (formerly Connect Austria – ONE):

  • Program Manager – Network Operations for GSM 1800 mobile network roll-out
  • Program Manager – Trial Launch (designed, implemented and revised test procedures for the customer care and billing processes)

1994 to 1997: Co-Founder of INFOS – Kommunikation & Organisation:

  • A Bayreuth, Germany based firm which leveraged information technology to develop a portfolio of information content businesses.

Other relevant experience includes instructor of adult education in IT and Business Administration.

 

Academic Background:

  • Diplom-Kaufmann, Bayreuth University, Germany, specializing in Business Organization and Management, and Human Resources (certified as U.S. MBA equivalent)
  • Post-graduate coursework at Chemnitz Technical University, Germany in information and communication systems

Download our full CV!