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Program Office Manager, 3G Service Launch

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Description:
- Implemented and operated the company-wide Program Office for the launch of the 3rd generation mobile technology (3G)
Responsibilities:
- Set up the Program Office
- Set up governance structure for the program across the company
   * Set up a Steering Board
   * Implemented reporting, escalation, and issue resolution processes
- Built a program-wide work/deliverable breakdown structure
- Aligned project plans across the whole program
   * Specific focus on the technical area
   * Also included Marketing, Sales, Customer Care, HR, Finance
- Gained cross-program WBS/DBS sign-off by all responsible managers
- Tracked and followed up on program deliverables
- Re-planned if and when required
- Handed over to local staff
Duration:
- 14 months
Client:
- Orange – UK
 

Program Manager, 3G Greenfield Operator Launch

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Description:
- Implemented and operated a Program Launch Office for a mobile operator start-up
Responsibilities:
- Built a Program-wide work/deliverable breakdown structure
- Aligned project plans across the whole Program
   * Specific focus on the technical area
   * Also included Marketing, Sales, Customer Care, Finance
- Returned to re-evaluate and assess program status
- Implemented measures to get the program back on track
Duration:
- 6 months
Client:
- BT Mobile, Blu – Italy
 

Project Management Methodology Consultant

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Description:
- Enhanced and implemented a Project Management Methodology
Responsibilities:
- Performed a survey of the existing tools
- Evaluated the existing project management process in its environment
- Identified gaps in the existing process
- Defined a ‘quick win’ approach for prioritisation
- Adjusted the existing toolset to meet current requirements
- Mapped the project management process in a process mapping tool
- Supported the process steps with additional ‘How To’ advice (e.g. How to manage risk in a project?)
- Provided additional information from existing project management approaches (e.g. Prince2, PMI, IPMA)
- Advised on potential career paths for project managers
Duration:
- 10 months
Client:
- T-Mobile International – Germany, UK
 

Local Implementation Project Manager, Mobile Instant Messaging

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Description:
- Implemented a harmonized Instant Messaging solution
Responsibilities:
- Managed the local technical project team (network and transmission design and implementation, IT & Billing design and implementation, standalone, system and end-to-end tests, operations)
- Aligned the project scope and progress with international requirements
- Delivered into operation in time and on budget
Duration:
- 9 months
Client:
- T-Mobile – UK
 

Client Development Project Manager, Mobile Instant Messaging Handset Client

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Description:
- Managed the outsourced development of a J2ME client
Responsibilities:
- Gathered requirements from product owners
- Aligned requirements with all stakeholders (international division, T-Mobile Germany, T-Mobile UK, T-Mobile Czech Republic, T-Mobile Slovakia)
- Ensured that all ‘must have’ requirements could be fulfilled with one single client
- Managed offshore vendor
- Evaluated and gained agreement to development focus (which handset models from which vendors based on which OS and platform)
- Managed optimized rollout path (i.e. in which sequence to have the 30+ clients delivered so that costs could be kept to a minimum)
Duration:
- 11 months
Client:
- T-Mobile International – Germany, UK, Czech Republic, Slovakia
 
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